Acceptance of Terms

By accessing our website, making a purchase, or using any of our services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these terms, please do not use our services or make any purchases.

About Jewelry by Ang

Jewelry by Ang is a jewelry business specializing in quality jewelry pieces. These Terms govern your use of our services and your relationship with us as a customer.

Definitions

• “We,” “us,” “our” refers to Jewelry by Ang
• “You,” “your” refers to the customer or website user
• “Products” refers to all jewelry and related items we sell
• “Services” refers to all services we provide, including sales, repairs, and consultations
• “Website” refers to any website, mobile application, or online platform operated by us

Product Information and Pricing

Product Descriptions

• We strive to provide accurate product descriptions, images, and specifications
• Colors may vary due to monitor settings and lighting conditions
• Natural stones may have variations in color, clarity, and appearance
• We reserve the right to correct any errors in product information or pricing

Pricing

• All prices are subject to change without notice
• Prices displayed are in US Dollars unless otherwise specified
• We are not responsible for typographical errors in pricing
• Special offers and promotions may have additional terms and restrictions

Availability

• Product availability is subject to change
• We reserve the right to discontinue products at any time
• In case of unavailability, we will notify you and offer alternatives or a refund

Orders and Payment

Order Acceptance

• Your order constitutes an offer to purchase
• We reserve the right to accept or decline any order
• Order confirmation does not guarantee acceptance
• We may require additional verification for large orders

Payment Terms

• Payment is due at the time of purchase
• We accept major credit cards and other specified payment methods
• All transactions must be authorized by the cardholder
• We reserve the right to verify payment information

Order Processing

• Orders are typically processed within 1-3 business days
• Custom orders may require additional processing time
• You will receive confirmation when your order ships
• Processing times may be longer during peak seasons

Shipping and Delivery

Shipping Policy

• We ship to addresses within the United States unless otherwise specified
• Shipping costs are calculated based on order value, weight, and destination
• Delivery times are estimates and not guaranteed
• We are not responsible for shipping delays beyond our control

Risk of Loss

• Risk of loss transfers to you upon delivery
• We recommend requiring signature confirmation for valuable items
• We are not responsible for lost or stolen packages after delivery
• Insurance is available for additional protection

International Shipping

• International shipping may be available for certain products
• Customers are responsible for all customs fees, duties, and taxes
• International orders may have longer processing and delivery times

Custom and Special Orders

Custom Work

• Custom orders require a deposit before work begins
• Custom pieces are non-refundable and non-exchangeable
• Design approval is required before production begins
• Additional charges may apply for design changes after approval

Special Orders

• Special orders may require full payment in advance
• Delivery times vary based on manufacturer and availability
• Special order items are typically non-refundable

Jewelry Care and Maintenance

Care Instructions

• Proper care instructions will be provided with your purchase
• Regular maintenance may be required for certain pieces
• We are not responsible for damage due to improper care or wear

Repairs and Services

• Repair services may be available for items purchased from us
• Repair costs and timelines will be provided before work begins
• We are not responsible for further damage during repairs of items not purchased from us

Returns and Exchanges

Returns and exchanges are governed by our separate Return Policy, which is incorporated into these Terms by reference. Please review our Return Policy for complete details.

Warranties and Disclaimers

Limited Warranty

• We warrant our products against manufacturing defects
• Warranty periods vary by product type and manufacturer
• Warranty does not cover normal wear, misuse, or accidents
• Warranty repairs or replacements are at our discretion

Disclaimers

• Products are sold “as is” except for express warranties
• We disclaim all implied warranties to the extent permitted by law
• Natural stones and pearls may have natural variations and inclusions
• Colors and appearance may vary from digital images

Limitation of Liability

Liability Limits

• Our liability is limited to the purchase price of the item in question
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for loss of use, profits, or business interruption
• Some jurisdictions do not allow limitation of liability, so these limits may not apply to you

Force Majeure

• We are not liable for delays or failures due to circumstances beyond our control
• This includes natural disasters, government actions, labor disputes, or supplier issues

Intellectual Property

Our Rights

• All website content, designs, and trademarks are our property
• You may not use our intellectual property without written permission
• Product images and descriptions are protected by copyright

Your Responsibilities

• You may not copy, reproduce, or distribute our content
• You may not use our materials for commercial purposes without permission
• Violation of intellectual property rights may result in legal action

User Conduct

Prohibited Activities

You agree not to:

• Use our services for illegal purposes
• Interfere with website functionality or security
• Upload harmful or malicious content
• Impersonate others or provide false information
• Engage in fraudulent transactions

Account Security

• You are responsible for maintaining account security
• Notify us immediately of any unauthorized use
• We are not liable for losses due to unauthorized account access

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Age Requirements

• You must be at least 18 years old to make purchases
• Minors may use our services only with parental supervision
• Parents are responsible for purchases made by minors

Third-Party Services

Payment Processors

• We use third-party payment processors for transactions
• Their terms and privacy policies also apply to your transactions
• We are not responsible for third-party service failures

Links to Other Sites

• Our website may contain links to third-party websites
• We are not responsible for third-party content or practices
• Third-party terms and policies apply to their services

Dispute Resolution

Communication First

• We encourage direct communication to resolve any issues
• Contact us at 704-249-0727 for assistance with any problems
• Many disputes can be resolved through good faith discussion

Governing Law

• These Terms are governed by the laws of [State]
• Any legal proceedings must be brought in [State] courts
• You consent to the jurisdiction of these courts

Arbitration

• Disputes may be subject to binding arbitration
• Arbitration will be conducted under American Arbitration Association rules
• You waive the right to participate in class action lawsuits

Modifications to Terms

Right to Modify

• We reserve the right to update these Terms at any time
• Changes will be posted on our website with an updated effective date
• Continued use after changes constitutes acceptance of new Terms

Notification

• We will make reasonable efforts to notify users of material changes
• It is your responsibility to review Terms periodically
• Some changes may require your express consent

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and Jewelry by Ang regarding your use of our services.

Contact Information

For questions about these Terms and Conditions, please contact us:

Jewelry by Ang Phone: 704-249-0727

We will respond to your inquiries within a reasonable timeframe.

Survival

Provisions that by their nature should survive termination of these Terms will continue in effect, including warranty disclaimers, liability limitations, and dispute resolution terms.